Terms and Conditions

Accepting our terms

By opening an account with Daytona Spin Casino you accept our Terms of Service. We may update them when needed and will do our best to tell players about important changes by e-mail. Existing players can stop using our services before an update takes effect, which is at least two weeks after we announce it. The English version of our terms prevails over other languages.

Who can play

We accept players aged 18 or over who have also reached the legal gambling age where they live. You are responsible for checking that online gambling is allowed in your country. Our terms do not allow real-money play from the United Kingdom and a number of other countries, and we cannot guarantee withdrawals or refunds for accounts that break this rule. We may ask for proof of age at any time and limit or suspend accounts that do not meet this requirement.

Your account

You may hold one account only and use it for personal purposes. Duplicate accounts can be closed, and returns, winnings or bonuses gained on them may be reclaimed. We may ask for identity documents at any time and may call the phone number in your account as part of verification. Game providers decide where their titles may be offered, so a few games can be missing in some countries.

Fees and taxes

You are responsible for any taxes due on your winnings under the laws of your country of residence.

Bonuses

Bonuses come with their own terms, including wagering requirements, a Max Bet Cap and time limits. Bonus funds are held separately from your cash balance, and real money is used first. A withdrawal request before a bonus is redeemed cancels that bonus and its winnings. Bonus abuse, including bets above the Max Bet Cap, can lead to the bonus and related winnings being removed.

Deposits and withdrawals

Deposits must come from payment methods registered in your own name. Every deposit has to be wagered 3 times before the related funds can be withdrawn. Withdrawal limits depend on the payment method, and we verify your identity before paying out. Payout requests are processed within three business days, not counting the time taken by banks.

Dormant accounts

An account that has not been logged into for twelve consecutive months is treated as inactive. While it holds a positive balance, a £10 administration charge may be taken each month, or the remaining balance when that is smaller. The fee stops when the balance reaches zero or the account becomes active again.

Complaints

Contact our support team with any complaint. Complaints are handled by our support department and escalated inside our organisation if they are not solved straight away, and we keep you informed of progress. Only the account holder can raise a complaint, and a complaint cannot be transferred to anyone else. Any claim must be filed within one year after it arose.